At XEL fit, we care deeply about your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and what rights you have when interacting with our website.
1. Information We Collect
When you place an order or contact us through our website, we collect personal information such as your name, email address, phone number, shipping address, and order details. We may also collect non-personal data like your IP address, browser type, and device information through cookies and analytics tools. We do not collect or store your full payment card details—payments are securely processed by trusted third-party providers.
2. How We Use Your Information
We use the information you provide to process your orders, arrange shipping, communicate with you about your purchase, and respond to your inquiries. If you choose to subscribe to our marketing updates, we may also send you news about new arrivals, promotions, or brand updates. Your data also helps us improve your browsing experience and understand how visitors interact with our website.
3. Sharing Your Information
We do not sell, trade, or rent your personal data. We only share your information with trusted service providers such as shipping carriers, payment processors, and analytics platforms, solely for the purpose of fulfilling your order and improving our services. These partners are required to handle your information securely and in accordance with privacy laws.
4. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control your cookie preferences through your browser settings at any time. Please note that disabling cookies may affect some features or functionality of our website.
5. Data Security
We take data security seriously. Our website uses SSL encryption to protect your personal information during transmission, and we implement other security measures to prevent unauthorized access. However, no method of transmission over the internet or storage system is completely secure, and we cannot guarantee absolute protection.
6. Your Rights
You have the right to access, correct, or delete your personal data at any time. You can also request to opt out of marketing communications. To exercise these rights or make any data-related request, you can contact us directly at info@xelfit.com and we will respond as soon as possible.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, feel free to contact us at info@xelfit.com. We are here to support and protect your experience with XEL fit.